Shipping Policy

Last Updated: January 2026

At Vitalia Nutrition, we are committed to delivering your premium supplements as quickly and efficiently as possible. This Shipping Policy outlines our shipping practices, delivery timeframes, and important information regarding your orders.

Service Areas

We currently ship to the following countries:

• United States - All 50 states and U.S. territories

At this time, we do not offer international shipping outside of the United States. We are continuously working to expand our shipping capabilities and hope to serve more regions in the future.

Order Processing

All orders are processed within 1-2 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.

Once your order has been processed and shipped, you will receive a confirmation email with tracking information so you can monitor your package's journey.

Shipping Methods and Delivery Times

United States

• Standard Shipping: 5-7 business days
• Expedited Shipping: 3-5 business days
• Express Shipping: 1-3 business days

Please note: Delivery times are estimates and may vary due to carrier delays, weather conditions, customs processing (for Canadian orders), or other unforeseen circumstances.

Shipping Costs

Shipping costs are calculated at checkout based on your location, the weight of your order, and the shipping method selected. We strive to offer competitive shipping rates and may offer promotional free shipping on qualifying orders.

Order Tracking

Once your order ships, you will receive an email with your tracking number and a link to track your package. You can also track your order by:

• Clicking the tracking link in your shipping confirmation email
• Contacting our customer support team with your order number

Undeliverable Packages

If a package is returned to us as undeliverable due to an incorrect address, unclaimed delivery, or refusal of delivery, please contact our customer support team. Additional shipping charges may apply for reshipment.

To avoid delivery issues, please ensure that your shipping address is complete and accurate, including:

• Full name
• Street address (including apartment/suite number if applicable)
• City
• State/Province
• ZIP/Postal code
• Country
• Phone number (for carrier contact if needed)

Lost or Damaged Packages

If your package appears to be lost or arrives damaged, please contact our customer support team immediately at [email protected] or call us at +1 (866) 934-0987. We will work with the carrier to resolve the issue and ensure you receive your order.

For damaged packages, please retain all packaging materials and take photos of the damage to assist with any claims.

P.O. Box Deliveries

We can ship to P.O. Box addresses for standard shipping within the United States. However, expedited and express shipping options may require a physical street address for delivery.

Address Changes

If you need to change your shipping address after placing an order, please contact us immediately at [email protected]. We will do our best to accommodate address changes before your order ships, but we cannot guarantee changes once the order has been processed.

Contact Us

If you have any questions about our shipping policy or need assistance with your order, please don't hesitate to contact us:

Email: [email protected]
Phone: +1 (866) 934-0987
Hours: Monday - Friday: 8am - 8pm EST | Saturday: 9am - 5pm EST